Privacy Policy and Statement 

July 25, 2024 

Well Supported Behavioral Health, PLLC (“Company”) is committed to safeguarding your privacy online. Please read the following Privacy Policy to understand how your personal information will be treated as you make full use of the Company’s Website and Sessions Health, our electronic health records system and client portal hosting site.

CONSENT. By using this Website, you consent to the collection and use of the information as described here. If we decide to make changes to this Privacy Policy, we will post the changes on this page so that you will always know what information we collect, and how we use it. By using the Website subsequent to such changes, you consent to them. The last date the Privacy Policy was revised is set forth above. 

Gathering of personal Information: We do not acquire any more information about website visitors than is required by law or is otherwise necessary to provide a high level of service efficiently and securely. We may use customer contact information gathered from our website’s contact/inquiry form or from the form linked to https://calendly.com/katherine-lmja/letsconnect to (1) send the user pertinent medical and parenting information and (2) allow your local health provider lists of who is registering on that provider's site as a parent/guardian, staff member, doctor, or visitor. Similarly, clients who contact Well Supported Behavioral Health Directly via email, phone, PsychologyToday or some other directory service or entity consent to receiving communications directly from Well Supported Behavioral Health or from from Well Supported Behavioral Health through our electronic health records system. Users may opt-out of receiving future mailings; see the choice/opt-out section below. We will not sell, rent or disclose your personal information to our business partners, suppliers, vendors or other third parties without notifying you of our intent to share the information and giving you an opportunity to prevent your information from being shared. 

Gathering browser level information: We use your IP address to help diagnose problems with our server and to administer our Website. Your IP address is used to help identify you and to gather broad demographic information. We may use this data to tailor the visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences. 

Use of cookies: Cookies are small electronic files that a website may transfer to the user’s computer, and are used for record-keeping purposes. A cookie file can contain information, such as a user identification code, that the site uses to track the pages you have visited. We use cookies to deliver content specific to your interests and to saveyour access code so you don't have to re-enter it each time you visit the Company’sWebsite site. You can choose to have your browser refuse cookies, but some areas ofour website may not function properly without them.

Links and third party sites: This site contains links to other sites. Company is not responsible for the privacy practices or the content of such Websites. We will provide individually-identifiable information about website users to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the visitor, or it is necessary to process transactions.

Privacy: When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy. We are not responsible for any information you chose to disclose through chat rooms, forums, message boards, and/or news groups available to users of our site.

Security: This site has security measures in place to protect the loss, misuse and alteration of the information under our control. These measures include policies, procedures, and technical elements relating to data access controls. In addition, Company uses standard security protocols and mechanisms to exchange the transmission of sensitive personal information. Although Company has endeavored to create a secure and reliable Website, the confidentiality of any communication or material transmitted via the Internet cannot be guaranteed. For further information regarding our security, please contact us at hello@wellsupportedbehavioral.com. If you have any concerns regarding the security of information, please do not provide any information to Company until you are comfortable with our security measures. 

Children’s Online Privacy Policy: In accordance with the US Children’s Online Privacy Protection Act (“COPPA”), Company is committed to protecting the privacy of children related to the use of our sites and applications. This COPPA policy explains how Company collects information, disclosure and parental consent practices for information provided by or about children under the age of 13.

The information we collect: our registration process allows for the entry of information about children by a parent or guardian as well as healthcare providers. That information is retained in compliance with applicable HIPAA law. Children cannot directly register with our sites and applications. During the user registration process, we may ask the parent or guardian of a child to provide certain information for notification and security purposes, including a parent or guardian’s email address, the child’s name and gender, the parent’s member or account username, and password. We also may ask for birth dates of children a parent or guardian have added to the application to validate their ages. Parents and guardians can choose whether to share information about their children with us, but certain actions cannot function without it. We will not require a parent or guardian to provide more information about a child than is reasonably necessary in order to participate in the function of the application. 

How we use it: When adult users interact with us, certain information may automatically be collected, to make our application more useful for various purposes related to our business. Examples include the type of computer operating system, the user’s IP address or mobile device identifier, the web browser, the frequency with which a user visits various parts of our sites or applications, and information regarding the online or mobile service provider. This information is collected using technologies such as cookies and other unique identifiers. This data is principally used for internal purposes only, in order to: 

● provide access to features and activities on our application 

● customize content and improve our application 

● conduct research and analysis to address the performance of our application

● generate anonymous reporting for use by Company 

Please contact us with questions about our privacy policies and collection and use practices. 

What we will not do: Company will have no direct contact with a minor child via email, text, instant messaging or other online platforms. All communications about a child will be conducted between the authorized parent or guardian and their healthcare provider that is delivering healthcare services via our Telehealth application. No personal information about a child will be made available to the public. 

We may share information with our business associates if necessary to perform a business, professional or technology support function – always in accordance with HIPAA and other applicable laws. 

Choice/opt out and corrections: To opt out of email communications from us or be removed as a user please email us at hello@wellsupportedbehavioral.com. You may correct or update your user registration information at any time, by visiting the settings section of https://wellsupportedbehavioral.sessionshealth.com and providing your personal password that you set at registration.

If you need assistance please email us at hello@wellsupportedbehavioral.com.